Calm Chase – Business Policy & Program Terms

At Calm Chase, we are committed to offering transformative offline programs designed to help individuals digitally detox and rediscover mindful living. Our residential Digital Detox Program is hosted in Pune, India. Please review our policies below. These terms are outlined in accordance with RBI and Indian consumer protection laws for physical service providers.

Terms and Conditions

Effective Date: May 22, 2025

These terms govern participation in Calm Chase programs. By enrolling, you agree to comply with all terms mentioned below.

Participants must be at least 18 years of age or have consent from a parent/guardian.

All program content is protected under intellectual property laws and may not be recorded, distributed, or shared without written permission.

Calm Chase reserves the right to deny or cancel any participant’s enrollment if they breach program policies or misbehave during the residential program.

Our facilities are non-smoking, alcohol-free, and drug-free zones to ensure a peaceful healing environment for all guests.

Liability Disclaimer: While we aim to provide a safe and nurturing space, Calm Chase is not responsible for personal loss, injury, or accidents during the stay.

Cancellation and Refund Policy

We understand that plans change. Here’s our clear cancellation and refund policy:

  • Cancellations made up to 15 days before the program start date will receive a full refund minus 10% administrative fees.
  • Cancellations made within 7 to 14 days of the start date are eligible for a 50% refund.
  • No refunds will be issued for cancellations made within 7 days of the program or once the program has begun.
  • To initiate cancellation or refund, email us at info@calmchase.com.
  • Refunds are processed within 10 business days of confirmation.

Participants may request a one-time date transfer to a future program cycle (subject to availability).

Privacy Policy

At Calm Chase, we take your privacy seriously. We are committed to safeguarding your personal information in accordance with Indian IT regulations and global best practices.

We collect only necessary information such as your name, contact details, emergency contacts, medical conditions (if any), and payment information.

Information is collected via secure forms and stored with encryption for internal use only.

Your data is used to process bookings, ensure your safety during the residential program, and improve service delivery.

We do not share your data with third-party marketers. Data may be shared only with health or legal authorities if required for compliance or emergencies.

You can request to update or delete your personal data at any time by emailing us.

Contact Us

We’re here to help. Reach out to us anytime:

  • Email: info@calmchase.com
  • Phone (India): +91 7217227055
  • Phone (International): +1 2499894372
  • Location: Pune, Maharashtra, India - 412307

Support is available Monday to Saturday, 10 AM to 6 PM IST.